|
UDC 659.1:004.8+004.738.5; JEL C55, F23, M31, O33 Rayko, D. V. (2025). Vykorystannya shtuchnoho intelektu ta velykykh danykh u pobudovi brendovoyi komunikatsiyi na hlobal'nomu rynku [Use of artificial intelligence and big data in building brand communication in the global market]. In Sotsial'no-ekonomichni problemy suchasnoho periodu Ukrayiny [Socio-Economic Problems of the Modern Period of Ukraine]: Vol. 172 (2) (pp. 74-81). DOI: https://doi.org/10.36818/2071-4653-2025-2-10 [in Ukrainian]. Sources: 22
Authors
Raiko Diana ValeriyivnaDoctor of Economics, Professor
Head of the Department of marketing of the Academic Institute of Economics, Management and International Business of the National Technical University «Kharkiv Polytechnic Institute»
Contacts: dianaraiko025@gmail.com
Webpages:
ResumeIn a world of swift digital transformations, the global market is seeing notable structural shifts. This applies not only to novel technologies, but also to how brands engage with their consumers. Artificial intelligence (AI) and big data analytics are at the heart of this change. With these instruments, companies can analyze consumer behavior more profoundly and precisely, considering the cultural and behavioral traits of diverse audiences worldwide. This allows them to hone their marketing strategies and cultivate a strong emotional bond between the consumer and the brand. The article aims to identify and examine the opportunities that artificial intelligence and big data technologies offer to boost the efficacy of brand communication within the international market. The article reviews theoretical approaches to constructing brand communication in the global market, considering digital transformation, specifically concentrating on the concept and function of brand communication. The key models of brand communication are assessed. The potential of employing artificial intelligence to develop and manage brand communications is examined. The role of big data in making communication decisions, encompassing audience segmentation, analysis of consumer behavior, and content adjustment to cultural specificities is identified. Particular attention is given to the integration of AI and Big Data into a brand’s global communication plan. The pros and cons associated with incorporating AI and Big Data into brand communication strategies, including ethical and legal aspects, are outlined. The article suggests constructing brand communication centered on artificial intelligence and big data, and offers suggestions for brands on the effective application of digital technologies in communicating with consumers on a worldwide scale. Via artificial intelligence and data analytics, brands can ensure a consistent customer experience throughout all stages of interaction. This starts with social media and expands all the way to physical points of sale, which in turn helps to boost customer loyalty and satisfaction. Analytics of behavioral, demographic, and contextual data allows for precise segmentation, recognizing consumer needs, and predicting market trends. This produces the conditions for brands to more effectively tailor content to the cultural and regional attributes of their audience.
Keywords:artificial intelligence, big data, consumer behavior, audience segmentation, brand communication, integration, digital channels, globalization, communication strategy, omnichannel
References- Suruzhiu, I. S., Leonova, S. V., & Taranskyy, I. P. (2024). Shtuchnyy intelekt u protsesi transformatsiy intehrovanykh marketynhovykh komunikatsiy innovatsiyno aktyvnykh pidpryyemstv [Artificial intelligence in the process of transformation of integrated marketing communications of innovatively active enterprises]. Aktual’ni pytannya ekonomichnykh nauk – Current issues of economic sciences, 5. DOI: https://doi.org/10.5281/zenodo.14032942 [in Ukrainian].
- Maslak, O. I., Maslak, M. V., Yakovenko, Ya. Yu., Soroka, A. O., Hladenkyy, B. V., & Prokopenko, O. V. (2023). Vykorystannya shtuchnoho intelektu yak instrumentu komunikatsiyi v umovakh hlobal’nykh protsesiv [Using artificial intelligence as a communication tool in the context of global processes]. In Aktual’ni problemy zhyttyediyal’nosti suspil’stva [Actual problems of the society’s vital activity]: Proceedings of the XXX international scientific and technical conference of young scientists and specialists (pp. 224-225). Kremenchuk: KrNU. DOI: https://doi.org/10.32782/2222-5099.2023.7.2 [in Ukrainian].
- Romanusha, Yu. (2024). Vykorystannya shtuchnoho intelektu pry rozrobtsi SMM stratehiyi biznesu [Using artificial intelligence in developing an SMM strategy for business]. Ekonomika ta suspil’stvo – Economy and society, 63. DOI: https://doi.org/10.32782/2524-0072/2024-63-41 [in Ukrainian].
- Romat, Ye. (2016). Systema brend-marketynhovykh komunikatsiy [System of brand marketing communications]. Tovary i rynky – Commodities and markets, 1, 6-25. Retrieved from http://tr.knute.edu.ua/files/2016/21/3.pdf [in Ukrainian].
- Barylovych, O. (2024). Vykorystannya shtuchnoho intelektu v brend-komunikatsiyakh [The use of artificial intelligence in brand communications]. In Brend-komunikatsiyi: problemy ta rishennya [Brand communications: problems and solutions]: Proceedings of the second international scientific and practical conference (Kyiv, 2024, May 29) (pp. 132-135). Kyiv: Educational and Scientific Institute of Journalism of Taras Shevchenko National University of Kyiv. Retrieved from https://journ.knu.ua/nauka1/wp-content/uploads/2024/08/Konferentsiia_Brend_komunikatsii.pdf [in Ukrainian].
- Brodyuk, I. V. (2021). Formuvannya komunikatsiynoyi stratehiyi brendu [Developing a brand communication strategy]. Pidpryyemnytstvo, torhivlya, marketynh: stratehiyi, tekhnolohiyi ta innovatsiyi [Entrepreneurship, trade, marketing: strategies, technologies and innovations]: Proceedings of the ІV international scientific and practical conference (Kyiv, 2021, May 27) (pp. 76-79). Kyiv: Kyiv National University of Trade and Economics. Retrieved from https://knute.edu.ua/file/MjIxNw==/d6c110d092f44154d6c48eb9a5122a57.pdf#page=76 [in Ukrainian].
- Chobal, L. Yu., & Sholya, I. S. (2025). Komunikatyvni aspekty brendynhu: rol’ menedzhmentu u formuvanni imidzhu pidpryyemstva [Communicative aspects of branding: the role of management in shaping the image of a company]. Akademichni viziyi – Academic visions, 40. DOI: https://doi.org/10.5281/zenodo.15181368 [in Ukrainian].
- Tanasiychuk, A. (2023). Rozrobka komunikatsiyy brendu v tsyfrovomu seredovyshchi [Development of brand communications in the digital environment]. Transformatsiyna ekonomika – Transformational economy, 3(03), 45-49. DOI: https://doi.org/10.32782/2786-8141/2023-3-8 [in Ukrainian].
- Dumitriu, D., & Popescu, M. A. M. (2020). Artificial intelligence solutions for digital marketing. Procedia Manufacturing, 46, 630-636. DOI: https://doi.org/10.1016/j.promfg.2020.03.090
- van Esch, P., & Black, S. (2021). Artificial intelligence (AI): revolutionizing digital marketing. Australasian Marketing Journal, 29(3), 199-203. DOI: https://doi.org/10.1177/18393349211037684
- Theodoridis, P. K., & Gkikas, D. C. (2019). How artificial intelligence affects digital marketing. In Strategic Innovative Marketing and Tourism: 7th ICSIMAT, Athenian Riviera, Greece, 2018 (pp. 1319-1327). Springer International Publishing. DOI: https://doi.org/10.1007/978-3-030-12453-3_151. Retrieved from https://www.researchgate.net/publication/334200435_How_Artificial_Intelligence_Affects_Digital_Marketing
- Murgai, A. (2018). Transforming digital marketing with artificial intelligence. International Journal of Latest Technology in Engineering, Management & Applied Science, 7(4), 259-262. Retrieved from https://journals.indexcopernicus.com/search/article?articleId=3781376
- Hvozdetska, I. V. (2012). Analiz iyerarkhichnykh modeley reklamnykh komunikatsiy [Analysis of hierarchical models of advertising communications]. Visnyk Khmel’nyts’koho natsional’noho universytetu. Ekonomichni nauky – Bulletin of Khmelnytsky National University. Economic Sciences, 3(5), 29-32. Retrieved from https://elar.khmnu.edu.ua/bitstreams/1d1f36ff-7749-40f7-bc5e-97135a345c36/download [in Ukrainian].
- Reshetnikova, O. V., Danylenko, V. I., & Dyadyk, T. V. (2022). Dotsil’nist’ formuvannya hlobalizatsiyi brendu v suchasnomu seredovyshchi mizhnarodnoho marketynhu [Expediency of brand globalization formation in the modern international marketing environment]. In Ekonomichnyy prostir [Economic space]: Vol. 178 (pp. 7-11). DOI: https://doi.org/10.32782/2224-6282/178-1 [in Ukrainian].
- Kholodna, Yu. (2023). Svitovi praktyky rozvytku brendiv v suchasnykh umovakh [World practices of brand development in modern conditions]. Ekonomika ta suspil’stvo – Economy and society, 54. DOI: https://doi.org/10.32782/2524-0072/2023-54-37 [in Ukrainian].
- Chunikhina, T. S., Polozov, O. B., & Turchyn, O. A. (2024). Shtuchnyy intelekt i analiz spozhyvchykh trendiv: perspektyvy vykorystannya v marketynhu [Аrtificial intelligence and analysis of consumer trends: prospects for use in marketing]. Investytsiyi: praktyka ta dosvid – Investments: practice and experience, 22, 162-168. DOI: https://doi.org/10.32702/2306-6814.2024.22.162 [in Ukrainian].
- Korostova, I. O. (2021). Big Data v marketynhu [Big Data in marketing]. Efektyvna ekonomika – Effective economy, 11. DOI: https://doi.org/10.32702/2307-2105-2021.11.72 [in Ukrainian].
- Hnitetskyy, Ye.V. (2017). Big Data v marketynhu: oriyentatsiya na spozhyvacha [Big Data in marketing: orientation to the consumer]. In Ekonomichnyy visnyk Natsional’noho tekhnichnoho universytetu Ukrayiny «Kyyivs’kyy politekhnichnyy instytut» [Economic Bulletin of the National Technical University of Ukraine «Kyiv Polytechnic Institute»]: Vol. 14. DOI: https://doi.org/10.20535/2307-5651.14.2017.108730 [in Ukrainian].
- Zozulya, N. Yu., Trehub, A. M., & Telelym, I. V. (2025). Rol’ shtuchnoho intelektu u rozvytku sotsial’nykh komunikatsiy: vyklyky ta perspektyvy [The role of artificial intelligence in the development of social communications: challenges and prospects]. Vcheni zapysky TNU imeni V. I. Vernads’koho. Seriya: Filolohiya. Zhurnalistyka – Scientific notes of V. I. Vernadsky Taurida National University. Series: Philology. Journalism, 1:2, 141-145. DOI: https://doi.org/10.32782/2710-4656/2025.1.2/23 [in Ukrainian].
- Volynets, V. (2024). Pravovi aspekty rehulyuvannya elektronnoyi komertsiyi: vyklyky ta perspektyvy v umovakh tsyfrovoyi ekonomiky [Legal aspects of e-commerce regulation: challenges and prospects in the digital economy]. Naukovi perspektyvy – Scientific perspectives, 5(47). DOI: https://doi.org/10.52058/2708-7530-2024-5(47)-1094-1104 [in Ukrainian].
- Kupriyenko, K. S., Tkachuk, M. V., & Onofriychuk, I. V. (2025). Shtuchnyy intelekt yak drayver personalizatsiyi u tsyfrovomu marketynhu: ryzyky ta perspektyvy [Artificial intelligence as a driver of personalization in digital marketing: risks and prospects]. Aktual’ni pytannya ekonomichnykh nauk – Current issues of economic sciences, 11. DOI: https://doi.org/10.5281/zenodo.15460292 [in Ukrainian].
- Zhmurenko, V. H., Olefirenko, T. V., & Tkalenko, D. D. (2025). Analiz stratehiyi tsyfrovoyi ekonomiky dlya pidvyshchennya efektyvnosti hlobal’noho rynku [Analysis of digital economy strategies for improving global market efficiency]. Zdobutky ekonomiky: perspektyvy ta innovatsiyi – Achievements of the Economy: Prospects and Innovations, 18. DOI: https://doi.org/10.5281/zenodo.15458954 [in Ukrainian].
|