In conditions of globalization and European integration the modern management concepts are oriented on process approach to forming of management system. It means that process becomes the major management object. Development of trade enterprises of consumer cooperation (CC) is an essential component of national economy at current state of market economy development in Ukraine. The paper aims to research current approaches to forming of management systems at trade enterprises of consumer cooperation and to develop methodical and practical recommendations on introduction of these economic entities’ process management. On the basis of generalization of existing approaches to the formation of a management system, the paper reveals that the introduction of process management at trade enterprises is connected with the peculiarity of consumer cooperation, which constitutes a unique natural system that combines social and economic-financial activity, social orientation and is based on the cooperative ideology, culture, principles and values of cooperation, which distinguishes it from among the other economic structures. Introduction of process management is determined to depend to a large extent on the efficiency of trade, which, in the current conditions of development of the national economy and consumer cooperation, provides a link between production and consumption, satisfies the effective demand of the population, completes the process of distribution, strengthens the financial system and money circulation of enterprises. The complex approach to the process management of retail enterprises of consumer cooperation is proposed as part of the definition of the peculiarities of its implementation, which is based on the synergistic combination of business processes of trading enterprises (basic, auxiliary, managerial) and management functions (planning, organization, motivation, control), that allows to determine effective mechanisms of business processes management of trade enterprises, improve the quality of management decisions and the efficiency of trade enterprises.
trade, consumer co-operation, management, process management, business process